Borchardt, P. (1998). Performance measurement and quality management in public libraries: IFLA Satellite Meeting, Berlin, 25 - 28 August, 1997 ; proceedings. Berlin: Dt. Bibliotheksinst.
ISBD ZitierstilPerformance measurement and quality management in public libraries : IFLA Satellite Meeting, Berlin, 25 - 28 August, 1997 ; proceedings / Deutsches Bibliotheksinstitut. [Ed. by Peter Borchardt and Ulla Wimmer. The Satellite Meeting was organized by IFLA, Section of Public Libraries ...] . — Berlin : Dt. Bibliotheksinst, 1998. — 260 S.; graph. Darst. — (Dbi-Materialien ; 168). — ISBN 3870689684
MLA ZitierstilBorchardt, Peter. Performance Measurement and Quality Management in Public Libraries: IFLA Satellite Meeting, Berlin, 25 - 28 August, 1997 ; Proceedings.Berlin: Dt. Bibliotheksinst, 1998.