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The Influence of Customer Satisfaction, Switching Cost and Trusts in a Brand on Customer Loyalty – The Survey on Student as im3 Users in Depok, Indonesia
| Authors and Corporations: | , |
|---|---|
| Title: |
The Influence of Customer Satisfaction, Switching Cost and Trusts in a Brand on Customer Loyalty – The Survey on Student as im3 Users in Depok, Indonesia |
| In: | Procedia - Social and Behavioral Sciences, 143, 2014, p. 1015-1019 |
| published: |
Elsevier BV
|
| Physical Description: | 1015-1019 |
| ISSN: |
1877-0428 |
| DOI: | 10.1016/j.sbspro.2014.07.546 |
| Type of Resource: | E-Article |
| Source: | Elsevier BV (CrossRef) |
| Language: | English |