The Influence of Customer Satisfaction, Switching Cost and Trusts in a Brand on Customer Loyalty – The Survey on Student as im3 Users in Depok, Indonesia

Bibliographic Details
Authors and Corporations: Minarti, Sri Ningsih, Segoro, Waseso
Title: The Influence of Customer Satisfaction, Switching Cost and Trusts in a Brand on Customer Loyalty – The Survey on Student as im3 Users in Depok, Indonesia
In: Procedia - Social and Behavioral Sciences, 143, 2014, p. 1015-1019
published:
Elsevier BV
Physical Description:1015-1019
ISSN/ISBN: 1877-0428
Type of Resource:E-Article
Source:Elsevier BV (CrossRef)
Language: English