TY - JOUR TI - The Influence of Customer Satisfaction, Switching Cost and Trusts in a Brand on Customer Loyalty – The Survey on Student as im3 Users in Depok, Indonesia T2 - Procedia - Social and Behavioral Sciences VL - 143 SP - 1015 EP - 1019 AU - Minarti, Sri Ningsih and Segoro, Waseso PB - Elsevier BV PY - 2014 PY - 2014 LA - English SN - 1877-0428 UR - http://dx.doi.org/10.1016/j.sbspro.2014.07.546 UR - https://katalog.ub.uni-leipzig.de/Record/ai-49-aHR0cDovL2R4LmRvaS5vcmcvMTAuMTAxNi9qLnNic3Byby4yMDE0LjA3LjU0Ng ER -